Secure Payment Instructions

We are committed to ensuring your payment information is secure. To facilitate this, we use Stripe, a trusted and secure payment gateway, to process all transactions. Here are the key points regarding our payment process and security measures:

1. Payment Gateway: All transactions are processed securely through Stripe. Stripe is a PCI-DSS compliant payment processor, which means it meets the highest standards of security in the payment industry.

2. Encryption and Data Security: Your payment details are encrypted and securely transmitted to Stripe using SSL (Secure Socket Layer) technology. We do not store your credit card information on our servers.

3. Accepted Payment Methods: We accept all major credit and debit cards through Stripe. This includes Visa, MasterCard, American Express, Discover, and more.

4. Payment Confirmation: Once your payment is successfully processed, you will receive a confirmation email with your order details. If there are any issues with your payment, our customer service team will contact you promptly.

Refund Policy

Our refund policy is designed to be fair and straightforward. Here are the key points:

1. Refund Window: Refunds can be requested within 24 hours of payment. After this period, refunds are not available due to the processing and handling of orders.

2. How to Request a Refund: To request a refund, please contact our customer service team within 24 hours of your purchase. You will need to provide your order number and a brief explanation of your refund request.

3. Processing Refunds: Once your refund request is received and approved, the refund will be processed through Stripe. The refunded amount will be credited back to your original payment method. Please note that it may take 5-10 business days for the refund to appear on your statement, depending on your bank or card issuer.

4. Non-Refundable Charges: Shipping fees and any applicable handling charges are non-refundable. If your order has already been processed and shipped, these costs will be deducted from the total refund amount.

General Terms

1. Order Accuracy: Please ensure that all order details are accurate before confirming your purchase. This includes the shipping address, contact information, and product specifications. Mistakes can delay the processing of your order and may incur additional charges.

2. Disputes: Any disputes regarding payments or refunds must be raised within 30 days of the transaction date. Our customer service team will work with you to resolve any issues promptly and fairly.

3. Contact Information: For any payment-related inquiries or refund requests, please contact our customer service team by chant online here or landline mentioned below this page. We are here to assist you and ensure a smooth transaction process.

By completing a purchase on our website, you agree to these payment and refund terms. We strive to provide a secure and transparent shopping experience for all our customers.